Enterprise Third Party Management Advisor

Salary Range: 78,400.00 – 117,600.00 CAD

Posting Closes: December 17, 2024

We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2022-23, OLG delivered a record $2.5 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.

We are ready to take this game to the next level and need a passionate Enterprise Third Party Management Advisor to be accountable to support and contribute to the development, implementation and maintenance of the Third Party Management Strategy and associated frameworks, processes and policies in order to ensure standardized and centralized governance oversight, performance management and reporting.

YOUR ROLE IN THE GAME

Reporting to the Director Enterprise Third Party Management, you will be empowered to:

• Build and sustain relationships with Third Party Management stakeholders including Risk, Audit, Vendor Owners and Managers across all divisions and external partners (ex: best practice/Market Research agencies, Other Gaming/Lottery jurisdictions and Public Sector entities such as ALC, BCLC, AGLC, OPS, MGS, etc.) to ensure consistent Third Party Management practices and value for money to help deliver on organizational priorities.
• Collaborate with Third Party Management stakeholders to ensure alignment with all relevant corporate policies and compliance with industry and regulatory standards, legislations, and government directives. Some examples include ISO, EDRM, FIPPA, FOI, EIM, FLS and AGCO
• Collaborate with Risk Management in the monitoring and reporting of Third Party risk compliance; identify high Tier/Risk Third Parties to initiate risk review/assessment activity and the establishment of Business Continuity Plans (where required).
• Support the development and implementation of the Third Party Management Governance Model with respect to the effective and centralized monitoring, management and control of all Third Party governance artifacts.
• Ensure timely and quality Third Party oversight activities which includes tracking and processing of Tiering, governance meetings, performance scorecards, auditable evidence, KPI/trend data, etc. This is accomplished by ongoing TPM framework orientation and vendor manager training for new/transferred staff, quarterly meetings with Tier 1 vendor portfolio managers, annual Tiering validation exercises, and ad hoc audits of Governance repositories including content quality checks of mandatory artifacts.
• Coordinate and facilitate Third Party Management workshops with Lines of Business and Shared Service stakeholders for the purpose of Vendor Tiering, Application of Governance Controls, Third Party Management framework orientation/education, Performance Scorecards, Vendor Manager Roles and Responsibilities, etc.).
• Conduct holistic and Lean reviews to optimize Third Party Management tools and processes across OLG’s divisions and identify opportunities/recommendations to improve.
• Support the Enterprise Procurement RFx processes (when consulted) from requirements gathering, Third Party selection and defining performance criteria ensuring alignment with the overall Third Party Management strategy.
• Collaborate with line of business Third Party Managers and vendor onboarding groups and processes (i.e., Supply Chain/Procurement, Project Management Office, Compliance groups, Line of Business or Technology Product Teams) and/or provide access to Third Party Management templates for input on the development of metrics and service level agreements (SLAs) for key Third Party deliverables and activities to achieve desired results and to align contracts with Governance framework guidelines.
• Continuously examine relevant Third Party Management metrics and key performance indicators to ensure business insight value and develop/evolve dashboards and SLT reporting as required.
• Identify opportunities to further standardize, automate, optimize and centralize Third Party governance processes and analytics based on research and best practice.
• Acts as the central point of contact within the Enterprise Procurement department responsible for the coordination of all Third Party Governance matters (e.g., vendor tiering, governance controls, performance scorecards, evidence repositories and tracking, documentation, reporting, training and job aids, policies, RACI’s, audit findings/actions, etc.).

WHAT YOU NEED TO PLAY

Work Experience: Five (5) years of progressive experience within a Governance and/or Vendor Management role in a medium to large business environment. 

Education:

• Post-secondary degree, Supply Chain, Technology or Business preferred, or an equivalent combination of education, training and experience.
• Sound knowledge of all OLG Operations in relation to Third Party Management and contractual requirements and/or government procurement would be an asset
• Knowledge of Procurement Law and/or Procurement practices are an asset
• Knowledge of process design and continuous improvement methodologies such as Lean Six Sigma (DMAIC/DMADV) and quality management principles would be an asset
• Knowledge of alternative sourcing methods would be beneficial (e.g. contract staff, outsourced project delivery, cloud services, Technology outsourcing, SaaS, IaaS, PaaS, and business process outsourcing)
• Knowledge of Power BI, Power Apps, Microsoft Forms and/or SharePoint would be considered an asset

Critical Skills: Holistic/Strategic Mindset | Relationship Management | Collaboration and Teamwork | Analytical Think | Senior Communication Skills | Facilitation Skills | Broad business acumen | Problem Solving | Decision Making and Critical Thinking

Strategic Thinker: strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions.

Collaboration & Fun: inclusive and collaborative work style while creating fun and excitement in our work

Integrity and Trust: do what’s right and operate with transparency and openness
 

PERKS OF JOINING OUR TEAM

• Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario
• Flexible Work Environment: to help balance both work and life
• You Matter: family friendly work practices and hybrid work
• Freedom to Innovate: supports new and better ways to be successful
• Be your Authentic Self: environment that values diversity as a source of strength
• Learning Galore: 24-7 access to robust online learning programs 
• Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario
• Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)

Learn about OLG – GAME ON!

OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.

Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by.  At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.

While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.

To learn more about OLG go to our website at  www.olg.ca  

We look forward to hearing from you, interested applicants please apply online by December 17, 2024 at www.about.olg.ca/working-with-us/olg-careers/Enterprise Third Party Management Advisor

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

_{OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process.}