Clinical Intake Service Worker

Home Careers Clinical Intake Service Worker

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Posted June 5, 2026
Last updated June 5, 2026

Job Type: Permanent Full Time

Salary Range: $26.82 – $32.37 Hourly

Posting Closes: June 16, 2026

JOB SUMMARY

Under the supervision of a Clinical Manager, the Clinical Intake Service Worker will:

  • Serve as the entry point for youth, families, adults and collaterals wishing to voluntarily obtain mental health services within AFS (Algoma Family Services).
  • Become thoroughly familiar with current government, community and agency frameworks, legislation, guidelines, and reports related to the functions of intake and service coordination for MCYS, MOHLTC/LHINS, and other funded children’s services, specifically children’s mental health services.

MINIMUM EDUCATION/REGISTRATION

  • Bachelor of Social Work preferred, with two (2) years relevant experience
  • BA degree in Psychology, Social Services or related field preferred with three (3) years relevant experience; or
  • College Diploma in relevant discipline (preferably Social Services Worker or Child and Youth Worker), plus minimum of four (4) years relevant experience.

MINIMUM EXPERIENCE

  • Relevant experience must include the provision of intensive case management in one or more of the following areas: children’s mental health services, developmental services, rehabilitation services, and other community supports for high need, high-risk children and youth, with demonstrated ability to conceptualise both the administrative and clinical aspects of the work.
  • Significant experience and demonstrated ability in the provision of goal-oriented, community-based support services to children and youth with special needs (medical, developmental, social, emotional, behavioural, psychological, environmental) and their families.
  • Experience providing single therapy sessions as a listener or a lead clinician.

QUALIFICATIONS

  • High level of maturity and interpersonal skills; demonstrated leadership qualities with competence in making and implementing effective decisions.
  • Ability to establish and maintain professional relationships within the intake team, and to work cooperatively and negotiate effectively within Clinical service providers at Algoma Family Services.
  • Ability to work cooperatively and collaboratively, and to negotiate effectively with collateral agencies at the systems level.
  • Practiced and proficient telephone interviewing and intake assessment skills with parents, youth up to the age of 18 years, caregivers, and collateral/community professionals.
  • Proficiency in the use of a variety of developmental, behavioural and mental health screening and assessment tools.
  • Demonstrated competence in the administration of the SDQ.
  • Ability to write clear, concise reports and documentation, with attention to detail.
  • Thorough knowledge of child and family development (psychological, emotional, physical, social), family systems theory, parent-child interaction and counseling services theories.
  • Skills in a variety of basic counseling intervention techniques used for working with children, youth and their families.
  • Skills in the areas of mediation, conflict resolution and negotiation.
  • Demonstrated proficiency with computers and various applications, especially using Microsoft Suite, and EMHWare or other information databases.
  • Ability to provide services in both official languages (English/French) is an asset.
  • Possession of a valid Ontario Driver’s License (minimum of Class G2 if over the age of 19, and Class G license if 19 and under), use of a personal vehicle and ability to travel within the District of Algoma.
  • Availability to work flexible hours including evenings and occasional weekends.
  • Clear Criminal Records Check.
  • Fully immunized.

This position falls within the bargaining unit represented by the OPSEU.

Algoma Family Services (AFS) is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.

PLEASE SEND YOUR COVER LETTER AND RESUME TO recruitment@algomafamilyservices.org quoting # CCS-0602-01.