Accommodations Clerk – Billing and Accounts Receivable

Home Careers Accommodations Clerk – Billing and Accounts Receivable

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Posted February 6, 2026
Last updated February 6, 2026

Job Type: Permanent Full Time

Salary Range: $28.48 to $29.32 hourly

Posting Closes: February 16, 2026 – 4:00 pm

Reason for Job Posting: New Position 

Under supervision of the Manager of Billing and Accounts Receivable, the Accommodation Clerk will ensure the accuracy and completeness of patient accommodation, insurance, and billing information for all admitted patients. The Accommodation Clerk will review admissions to confirm preferred accommodation selections, insurance details, and OHIP coverage are up to date. This role, also supports Alternate Level of Care (ALC) patients by assisting with co-pay arrangements and helping patients and families complete required documentation and payment setup.

Duties:

  1. Review admitted patient lists to confirm preferred accommodation selections and insurance details.
  2. Obtain missing signatures and coverage information directly from patients or families.
  3. Verify insurance eligibility for semi-private and private accommodations.
  4. Identify Ontario Health Insurance Program (OHIP) eligible patients with expired health cards, collect updated information.
  5. Work with physicians to secure medical exception forms when required.
  6. Co-ordinate with community partners to obtain OHIP for eligible patients.
  7. Update registration records and ensure accurate billing information.
  8. Meet with social workers, patients, and families for ALC co-pay arrangements.
  9. Collect banking information and obtain pre-authorized debit agreements.
  10. Support in the calculation of co-pay rates and applicable discounts according to hospital policy.
  11. Communicate clearly and compassionately with patients and families regarding accommodation and billing.
  12. Maintain confidentiality and adhere to hospital privacy standards.
  13. Perform other related duties as assigned.

Qualifications:

  • Diploma in Office Administration or equivalent education/experience preferably in a healthcare environment.

Experience:

  • 3 years’ work-related experience in a health care environment.

Ability:

  • Strong communication and interpersonal skills with the ability to interact effectively with patients, families, and interdisciplinary teams.
  • Demonstrated ability to facilitate difficult conversations with empathy and professionalism.
  • Excellent organizational and time-management skills with the ability to manage multiple priorities and meet deadlines.
  • Strong critical-thinking and problem-solving skills.
  • Ability to maintain composure and professionalism in a fast-paced or stressful environment.
  • Proficient computer literacy in a Microsoft environment.
  • Demonstrated commitment to confidentiality, professionalism, and patient-centred care.
  • Able to demonstrate behaviour consistent with Hospital Mission, iCcare Way.

Note:  Because of the changing nature of the work and work to be done, other responsibilities and duties may by assigned and qualifications may be adjusted as necessary.  Only those selected for testing/interview will be contacted.

Individuals will be selected on the basis of their ability, experience and qualifications as identified in the resume which they have attached to the posting application form. The Hospital reserves the right to conduct a formal interview and/or testing where required.

Sault Area Hospital does not use artificial intelligence (AI) to screen, assess or select applicants for a position.

For more information and to apply, please visit www.sah.on.ca/careers/Accommodations Clerk – Billing and Accounts Receivable – Full Time