Systems Administrator


YNCU – Your Neighbourhood Credit Union


The Systems Administrator is responsible for administering and improving a robust IT infrastructure to support the growing needs of the business. This position performs systems planning, analysis, integration and installation tasks with respect to the implementation of hardware, software (applications and operating systems), networks, and procedures.


  • Administration of physical and virtual servers including preventative maintenance, patch management, and system upgrades
  • Evaluates network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; administers network policies and procedures
  • Installs, tests, and implements new software, upgrades and licenses; implements all system customizations, monitors and tunes performance of system and ancillary equipment; and coordinates delivery, installation and setup of IT-related equipment such as; servers, workstations, phones, printers, software etc.
  • Administration of video conferencing applications and equipment
  • Administration of VOIP technology
  • Administration of network equipment
  • Facilitation of support through help desk environment
  • Acts as a consultant to management and users in all matters relating to technology, including: system improvements, enhancements or changes by remaining current with industry technological requirements and new developments
  • Identify opportunities for technology to create efficiencies or cost savings and present solutions
  • Provides user support for all aspects of computerized systems by assisting users on system applications; trouble-shooting problems related to hardware, software and ancillary equipment
  • Assist with monitoring and maintaining effective and efficient operation of banking system including testing, upgrades and enhancements
  • Liaise with banking system service provider or other vendors as required
  • Assist with the production of banking system reports for printing and distribution
  • Complete IT projects as assigned
  • Abide by YNCU policies, procedures, standards, guidelines and practice
  • Work safely in accordance with YNCU’s Health & Safety Policy, procedures and the Occupational Health and Safety Act as amended from time to time
  • Other duties as assigned


  • Post-secondary degree/diploma in computer related field or equivalent work experience
  • Minimum four (4) years’ experience in a progressively responsible server administration role in an environment that included Windows and other operating systems
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems including MS Exchange Server, Active Directory, Office 365, other Microsoft application servers.
  • Expertise in Windows Server OS, VMware and Hyper-V Hypervisors, SAN technology, cloud computing
  • Hands-on experience with computer networks and network administration
  • Excellent knowledge of TCP/ IP networking (firewalls, routing, security, DNS)
  • Good knowledge of PowerShell
  • Excellent knowledge of PC hardware and software
  • Experience ensuring security of data, network access and backup systems
  • Must have a valid Ontario driver’s license and reliable available vehicle
  • Ability to travel to all YNCU locations as required
  • Must be able to perform heavy lifting on an occasional basis
  • Must be bondable


  • Ability to maintain current subject matter expertise relevant to job
  • Strong organizational skills
  • Strong interpersonal and communication skills
  • Ability to work as a team member and actively contribute to team successes
  • Ability to work well independently as required
  • Ability to effectively problem solve
  • Flexible and adaptable to change
  • Maintain confidentiality of sensitive and proprietary information
  • Respond to requests and needs of others
  • Ability to work according to priorities and meet deadlines


Your Neighbourhood Credit Union will provide accommodations for persons with disabilities, where needed, to support their participation in our recruitment process. Please contact Human Resources at 519-804-9190 ext. 673 or careers{at}